Terms and Conditions / Conditions of Use

1. Our Contract
1.1 - These Terms and Conditions govern the supply of goods sold by Electrobyt of 15 Millfield Drive, Market Drayton, Shropshire, TF9 1HS, United Kingdom. from (we and us) to the customer (you).

1.2 - All orders placed by you and purchases of goods from us via our website (or by such other means as we may permit) are on the basis of these Terms and Conditions and are subject to acceptance by us delivering the goods to you, at which point a legally binding contract is constituted between us.

1.3 - The processing of your payment and acknowledgment of your order does not constitute legal acceptance of your order.

2. Order Confirmation
2.1 - As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and successfully taken payment for the purchase. As soon as we receive your order we confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the payment and contact you via e-mail to let you know that we cannot accept your order. If your item(s) are available for immediate shipment (within 2 business days) we will submit the order for shipment.

3. Price & Payment
3.1 - The price payable for the goods you order or purchase is set out on our website at the time you submit your order, plus any charges for delivery as advised to you. All prices include the current applicable VAT rate.

3.2 - Occasionally, an error may occur and goods may be either incorrectly priced or described in which case we will not be obliged to supply the goods at the incorrect price or in accordance with the incorrect description or at all. We reserve the right to correct any errors from time to time. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price or correct description. If we are unable to contact you or you do not wish to continue with the order at the correct price or correct description, we will cancel your order and refund the price you have paid.

3.3 - We must receive payment for the whole of the price of the goods you order/purchase, and any applicable charges for delivery, before your order can be processed.

3.4 - For website orders, payment can be made using your Paypal account or by most major credit or debit cards. To pay by Credit or Debit card follow the checkout process to the end, you will be directed to Paypal's secure site where you can select the option "Check out as a guest".

3.5 - By using a credit/debit card to pay for your order or purchase, you confirm that the card being used is yours or that you are authorised to use it. By using PayPal you confirm that the PayPal account being used is yours.

3.6 - All credit/debit card holders are subject to validation checks and authorisation by the card issuer. All PayPal payments are subject to authorisation by PayPal. If the issuer of the card or PayPal refuses to authorise payment we will not accept your order or purchase, we will not be obliged to inform you of the reason for the refusal, and we will not be liable for the item not being delivered or provided to you. We are not responsible for the card issuer or bank charging the holder of the card as a result of our processing of your credit/debit card payment in accordance with your order or purchase or if PayPal charges you for making the order.

3.7 - We recommend that you do not communicate your payment card details or PayPal password to anyone, including us, by email. We cannot be responsible for any losses you may incur in transmitting information to us by internet link or by email. Any such loss shall be entirely your responsibility.

4. Order Shipment
4.1 - If your order is in stock and we process the charges to your credit/debit card or Paypal it will normally ship within 24 hours from the date of your order. If you select a tracked service we will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within six business days of your order feel free to Contact Us. An order is not deemed accepted by us until the order has been delivered.

5. Import Taxes
5.1 - All orders are shipped from the UK, customers with shipping addresses outside of the mainland UK are responsible for all duties, import taxes and fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country, please check with your local customs agency for details on estimated costs before placing your order. (Shipping to other EU member states will not usually incur additional taxes).

6. Estimated Delivery Times
6.1 - Below is a list of estimated delivery times, orders that exceed these times are considered lost and claims for these are processed by ourselves. Working days are deemed Monday to Friday and exclude any Public Holidays.

• UK : 1 - 10 working days
• Europe : 3 - 28 working days
• Rest of the World : 5 - 28 working days

7. Order Cancellations
7.1 - You are welcome to cancel an order placed with us for up to 30 days from the date your order arrives. If your order has been shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit/debit card / Paypal that you used when placing your order. We do not charge any re-stocking fees or cancellation fees.

8. Faulty and Damaged Item(s)
8.1 - In the unlikely event a product we sell arrives to you faulty or damaged you can return it for an exchange or refund, exchanges will only be offered if we have an identical item to send to you or you agree to accept a similar replacement. We will refund costs including:

• The full sale price
• The initial postage and packaging costs
• Any Paypal fees if applicable

9. Returning an Item
9.1 - It is the buyers responsibility to safely pack any returned items and to insure them when sending. No refunds will be issued for items returned to us but not received.

Our address for returns:
(electrobyt RETURNS)
15 Millfield Drive
Market Drayton
Shropshire
TF9 1HS
United Kingdom

9.2 - To help us process your return quickly, please provide within the package as many of the below as possible.

• Your Original Invoice or
• Your Name, email and order number
• Your shipping address
• The Date of Purchase

10. Conditions of Use of www.electrobyt.com
10.1 - The informational content of the pages of this website is for your general information and use only. It is subject to change without notice.

10.2 - Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

10.3 - Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

10.4 - This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

10.5 - All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

10.6 - Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

10.7 - From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

10.8 - You may not create a link to this website from another website or document without electrobyt's prior written consent.

10.9 - Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.