Warranty Information

All products sold by electrobyt.com come with a return to base warranty as standard. Length of warranties vary due to the type of products or their condition. Unless stated differently on the listing warranty lengths are:
  • New: 12 months
  • Used/Refurbished: 3 months

This warranty covers faults and manufacturing defects and is in addition to your cancellation rights below. This is for goods bought directly from us and not bought through third party websites that advertise on our site. Please see their own terms and conditions for more information.

What Is Covered
If your item develops a fault whilst being used for the purpose intended within the warranty period you can return it to us for a replacement or refund if one is unavailable. This warranty exists for all purchases whether New, Used, Refurbished, End of Line or Overstock. Within the first 30 days you can choose either a replacement or refund, after this time the decision is entirely at our discretion.

What Is Not Covered
If the item has been misused or physically damaged whilst being used for any other purpose than that which it was intended this warranty becomes immediately void. Example of this include, but are not limited to.
  • Overclocking of computing products
  • Physical damage caused whilst being incorrectly used or fitted
  • Water damage
  • Removing electrobyt security marks and/or labels

Manufacturers Warranty
Your product may hold an additional manufacturers warranty after this time, please contact the manufacturer for more information.

Cancellations
We accept cancellations for orders for any reason for up to 30 days from the date you receive the goods. If you wish to cancel a purchase you are required to return it to us in the same condition in which it was sent.

Our Computer Stock
We sell computer parts that can be either New, Used, Refurbished, End of Line or Overstock. Because of this manufacturers will sometimes claim that no additional warranty exists. We also find and sell parts that have not been in production for many years, parts like these will not have any warranty except our own. However some manufacturers will honour agreements far past a warranty date and it is always best to enquire first.

Our Electronic Components and Plumbing/Building Stock
All of our Electronic Components (Capacitors/Resistors etc) and Plumbing/Building Stock are Brand New.

Returning An Item Under Warranty
It is the buyers responsibility to safely pack any returned items and to insure them when sending. No refunds will be issued for items returned to us but not received.

Our address for returns:
(electrobyt RETURNS)
15 Millfield Drive
Market Drayton
Shropshire
TF9 1HS
United Kingdom


To help us process your return quickly, please provide within the package as many of the below as possible.
  • Your Original Invoice or
  • Your Name, email and order number
  • Your shipping address
  • The Date of Purchase
Your IP Address is: 54.225.20.73
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